Privacy Policy

Website Version

Effective Date: 15 July 2025
Version: v1.00 (Website)
Company: Xeta Capital Limited (“Xeta”, “we”, “us”, “our”)
Jurisdiction: Saint Lucia
Registered Office: Ground Floor, The Sotheby Building, Rodney Village, Rodney Bay, Gros-Islet, Rodney Bay, Saint Lucia LCO1401.
Company / Registration No.: 2025-00052
Support: support@xetacapital.me
Privacy / DPO: dpo@xetacapital.me
Complaints: complaints@xetacapital.me

1) Introduction

This Privacy Policy explains how Xeta Capital Limited collects, uses, stores, shares, and protects your personal data when you visit our website, create or use an account, trade on our platform, or communicate with us.

By accessing or using our services, you acknowledge that you have read and understood this Privacy Policy.

2) Scope of This Policy

This Privacy Policy applies to website visitors, registered clients (individuals and corporate users), prospective clients, and users interacting with Xeta.

This Policy should be read together with our Terms & Conditions and other policies published on our website.

3) Information We Collect

3.1 Personal Information

Full name
Date of birth
Nationality
Residential address
Email address
Phone number
Government-issued identification (passport, ID card, etc.)
Proof of address documents
KYC/AML documentation

3.2 Financial & Trading Information

Account number and login details
Trading history, orders, positions, balances
Deposit and withdrawal records
Payment method information (processed via secure PSPs; we may not store full card details)

3.3 Technical & Usage Data

IP address
Browser type and version
Device information
Log files
Cookies and similar tracking technologies

4) How We Collect Your Data

We collect personal data through account registration forms, KYC/AML verification processes, deposits and withdrawals, platform usage and trading activity, customer support communications, and cookies/analytics tools.

5) Why We Use Your Data (Purpose of Processing)

To open and manage trading accounts
To verify identity (KYC/AML compliance)
To provide trading and brokerage services
To process deposits and withdrawals
To monitor activity and manage risk
To communicate service-related updates
To improve platform performance and security
To prevent fraud, abuse, and financial crime
To comply with legal and regulatory obligations

6) Legal Basis for Processing

We process personal data where necessary for:

Performance of a contract (providing services to you)
Compliance with legal obligations
Legitimate business interests (security, fraud prevention, service improvement)
Your consent (where applicable)

7) Sharing & Disclosure

We may share your data where necessary with:

Payment service providers (PSPs)
Technology/hosting providers
KYC/AML and fraud-prevention providers
Liquidity/execution partners (where operationally necessary)
Professional advisors (legal, accounting, compliance)
Authorities/regulators where legally required

We do not sell your personal data.

8) International Transfers

Your data may be processed or stored outside your country of residence for operational, technical, or compliance purposes. We take reasonable steps to apply safeguards and protect your information.

9) Data Retention

We retain personal data only for as long as necessary to fulfill contractual obligations, comply with legal requirements, resolve disputes, enforce agreements, and manage risk/compliance obligations.

10) Cookies

We use cookies and similar technologies to improve functionality, analyze traffic, and enhance user experience. You can manage cookies via your browser settings. Please refer to our Cookie Policy for more details.

11) Data Security

We implement appropriate technical and organizational measures (such as access controls, secure infrastructure, and monitoring) to protect your data. However, no method of transmission over the internet is completely secure and we cannot guarantee absolute security.

12) Your Rights

Depending on applicable laws, you may have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of data (subject to legal obligations)
Restrict or object to processing (where applicable)
Withdraw consent (where processing is based on consent)

Requests can be sent to: dpo@xetacapital.me

13) Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

14) Children’s Privacy

Our services are not intended for persons under 18. We do not knowingly collect personal data from minors.

15) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised effective date. Continued use constitutes acceptance of the updated policy.

16) Contact

Support: support@xetacapital.me

Privacy / DPO: dpo@xetacapital.me

Complaints: complaints@xetacapital.me